Posted on: 19 March 2020
When your car breaks down, you need to call a tow truck to come and pick you up. When you call a towing company, there is particular information you are going to need to share with the towing company. This information will help the towing company provide you with the best possible service.
Information #1: Location
One of the most important pieces of information you will need to provide is your location. If you broke down in the parking lot of a business, get the address of the business and provide it to the towing company. If you broke down on the street, provide the towing company with information about the two nearest intersections, as well as where you are relative to the intersections.
If you pulled over on the side of the freeway, provide the towing company with the name of the highway you are on, as well as the nearest mile marker or exit you remember passing, or information about the upcoming exit. If your phone is working, pull up the GPS map and see what information it can provide you with.
The more precise information you can provide about your location, the easier time they will have with finding you and your car.
Information #2: Insurance
Second, if you plan on paying for the tow with your insurance, you need to have your insurance information on hand, and you may need to get pre-approval for the tow from your insurance.
If you provide the towing company with your insurance provider's name and your policy number, the towing company may be able to contact the insurance company on your behalf.
Information #3: Vehicle Information
You are going to need to be able to provide the towing company information about your vehicle. To start with, you will need to tell them the make and model of your vehicle, or if the vehicle has a manual or automatic transmission. This information will help the towing company determine what type of towing vehicle to send.
Information #4: Vehicle Condition
You also need to let the towing company know what type of condition your vehicle is in. Do you have a flat tire? Is the engine overheating? Was your vehicle involved in an accident? This information will further help the towing company know how to assist you.
If your vehicle is stuck somewhere and will need to be pulled out of a ditch or up an incline, you need to provide all that information as well.
When you need to call a tow truck, make sure you know where you are, what type of vehicle you have and what condition it is, and your insurance information. This information will help the tow company better service your needs.
To learn more about getting towed, contact a towing service near you.Share